2026 Catering Policies - Summary Of Terms & Conditions
All catering will be subject to 9.875% sales tax per Arden Hills & Ramsey County
Catering placed after 11:00AM the day before your requested catering, or anytime on a Friday, will require verbal confirmation from catering - 651.375.1723 or 651.272.6891
Event Timing and Room Notes:
Please note, your event timing is a request and certain rooms have space constraints that will not accommodate certain meals.
- Our scheduled catering for the day will determine the drop-off and pick-up times of each event.
- Schedule a minimum of 15 minutes to (1) – half hour before and after your event for delivery/ set-up and pick-up.
- If the room is not available ahead of time or there will be another meeting immediately following, please make a note in the special instructions.
- Please make a note if we are not allowed in the room during meeting times.
- Dishes, platters, containers, serving ware, and beverage containers, anything brought into the room for your event must remain in the room.
- If items are removed, they will need to be returned by the end of the same business day, or your event will be charged a replacement fee for each item.
Event Changes and Cancellations:
Your group size will determine the confirmation and guarantee dates of people and menus.
- Confirmation and guarantee of guests and menu for a standard event is due 48 hours prior to the event. At that time, you will not be able to reduce your numbers, but you may add additional guests up to 12 hours before your event.
- You may cancel your catering up to 36 hours prior to the event.
- In the case that specific inventory has been purchased, the cost of the inventory and any labor incurred in the preparation of food, will be billed at cost.
- If no confirmation has been provided to Eurest, the catering will be invoiced with the latest number of people confirmed or the number of guests attending, whichever is greatest.
- Unless the building is closed, or has been closed (due to weather), we will be here.
- Day of cancellations will be responsible for food cost minus beverages.
Catering Attendants:
Certain event needs or after-hour events may require a catering attendant. This will be determined ahead of time.
- Catering attendants are available at the cost of $35.00 per hour. There is a 4-hour minimum charge.
- Events before 7:00AM and after 3:00PM will be charged $35.00 per hour per staff person for labor, with afternoon events requiring a 4-hour minimum charge.
- We plan one (1) wait staff for every 25-30 guests for appetizers or buffets, with two hours set up and 1-hour cleanup in addition to the event period to estimate labor hours.
- Plated events and butler service will require additional staff and will include additional charges.
Event Extras:
Buffet linen and skirting for food tables are included at no additional charge.
- Other linen colors require a 2 weeks’ notice and are an additional charge.
- Table Linen: $7.00/each. Napkins: $.50/each.
- Skirting and linen for additional tables and registration tables are $10.00 per table.
- All outside rentals including, but not limited to, flowers/ centerpieces/ décor/ merchandising/ and equipment will be priced at cost plus 10%.